AI operations infrastructure for insurance.
A production-ready AI system with Swiss data residency, zero vendor lock-in, and full audit trails — so your next AI initiative actually ships.
Scroll to exploreThe problem isn’t your IT team. It’s every AI pilot that never ships.
Your team evaluates vendors, runs POCs, and manages security reviews — only to see 87% of AI initiatives stall before production. Internal tools exist, but your team still has to connect the systems, handle the exceptions, and manage the integrations.
Most AI SaaS tools use proprietary data formats, closed-source models, and non-portable integrations. Switching costs grow every quarter.
Insurance data must stay in Switzerland. Most AI vendors process data in US or EU regions with no Swiss-hosted option.
AI tools that can’t demonstrate RLS, audit trails, encrypted storage, and zero-hallucination policies get blocked in security reviews.
Compliance teams need immutable logs of every AI action. Most tools treat observability as an afterthought — when someone asks what the AI did, there’s no answer.
We automate the underwriter’s desk, not a single task.
Your team already manages a dozen tools in the stack. Our full-stack AI system sits on top and handles the entire submission lifecycle — from email ingestion to structured rationale. We don’t replace your architecture. We make it more valuable.
Our Diagnosis Agent scans your operations and surfaces the 20% of bottlenecks causing 80% of your pipeline friction. Discovery feels like a product, not a consulting engagement.
We turn your tribal knowledge into an executable system. Pricing rules, analysis logic, handoff criteria. The knowledge layer makes every agent smarter.
Agents that do the work. Route exceptions, validate data, prep reports, coordinate handoffs. Human-in-the-loop first, confidence-based automation over time.
Approval workflows, escalation paths and full audit trails for every extraction and edit. Evidence references linking every field to source page and paragraph. Human-in-the-loop review before anything is finalized.
You’ve looked at the alternatives. We know.
Every company evaluating AI for insurance operations has considered SaaS tools or building internally. Both have the same failure mode.
- Data processed in US/EU regions — no Swiss residency
- You adapt to the tool, not the other way around
- No Row-Level Security or tenant isolation
- Vendor lock-in with proprietary formats
- No evidence references or audit trails
- 87% of internal AI pilots never reach production
- 12+ months to production-ready system
- No cross-client pattern recognition
- Engineering team gets pulled to other priorities
- Orchestration complexity compounds fast
- Model drift is invisible without monitoring
- Integrates with your existing operations stack
- Learns your actual process logic
- Deploys in days, not months
- Gets smarter with every human interaction
- Human-in-the-loop from day one
- You own everything we build. Zero lock-in.
What happens after you sign
Three phases. Clear deliverables at every step. Your security team is involved from Phase 1. No surprises, no data-residency exemptions.
Discovery & Security Review
- Architecture walkthrough with your security team
- Data residency verification and RLS validation
- Identification of highest-impact pain points with real numbers from your pipeline
- Deliverables: security audit, prioritized opportunities, projected ROI, implementation roadmap
Deployment & Integration
- Connection of key tools for your highest-impact processes
- Production deployment on Swiss infrastructure
- Human-in-the-loop with approval workflows
- Pipeline accuracy tuning with your feedback
- Parallel run alongside existing process
Operate & Optimize
- Monthly ROI and accuracy reports with tracked savings
- Agents get smarter, auto-tune and expand to adjacent workflows
- Security patch management and compliance updates
- Quarterly architecture reviews
The agents don’t just run. They learn.
Three proprietary technologies make Silverarrow agents fundamentally different from anything you could build internally or buy off the shelf.
SOP Compiler
Weeks of onboarding, compressed to days.
Ingests documents and converts business logic into executable agent rules. The same logic that takes a new hire three months to learn, the SOP Compiler processes in days. Every rule is traceable back to the source document.
Change Detection
Business logic drifts. Agents shouldn’t.
Monitors for SOP changes, tool updates, and rule drift. Agents auto-tune instead of silently failing. No more stale routing rules or outdated approval thresholds.
Human Feedback Loop
Every correction makes the system smarter.
Every human approval, edit, override and correction trains the system continuously. Accuracy compounds over time. Most agents reach 95%+ confidence within 8-12 weeks.
Built for the people who say no.
Governance isn’t a feature we bolt on at the end. It’s the foundation everything runs on. Every action is logged, every field is traceable, and nothing is fabricated.
Full Audit Trail
Every agent extraction, human field edit and approval is logged with timestamp, actor, and before/after values. Immutable history for compliance review.
Zero Fabrication
Every extracted field links back to source document, page number, and paragraph. One-click verification for any data point.
Escalation Paths
Low-confidence extractions are flagged for human review automatically. You configure thresholds per field type and risk category, the agents follow.
Approval workflows
Four-eye reviews, discount authorizations, substance overrides. The same approval patterns your team already uses, powered by agent intelligence.
Sample Audit Trail
| Timestamp | Actor | Action | Detail |
|---|---|---|---|
| 2026-02-13 09:14:22 | Pipeline Agent | Document classified | policy_v3.pdf → primary_policy (confidence: 0.94) |
| 2026-02-13 09:14:25 | Pipeline Agent | Extracted 38 fields | Case #SA-2026-0847, all with evidence refs |
| 2026-02-13 09:14:26 | System | RLS check passed | tenant_id: 47642f7c, user: m.schneider@corp.ch |
| 2026-02-13 10:02:41 | M. Schneider | Edited field | Retention: ‘ambiguous’ → ‘CHF 250,000’ (p. 12) |
From inbox to analysis, automatically.
Seven steps, fully automated, with human review where it matters.
Broker sends submission to your connected mailbox (Outlook or IMAP).
Email is classified as a submission vs. noise (replies, FYIs, marketing).
Each attachment is classified: primary policy, claims history, endorsement, schedule, or other.
Named insured is looked up in database (ZEFIX), enriched via D&B with NAICS codes, revenue, and ESG scores, then checked against risk appetite.
9 analysis cards generated in parallel: policy overview, wording, coverage, legal, sanctions, substances, named insured, claims, ESG.
Structured analysis presented to underwriter. Edit any field with full audit trail. View evidence, approve or decline.
Approved rationale exported as PDF or synced to Guidewire. Complete audit trail preserved.
Before & After
| Metric | Before Silverarrow | After Silverarrow |
|---|---|---|
| Infrastructure | No Swiss option | Supabase Zurich + Upstash EU |
| Tenant isolation | App-level only | PostgreSQL RLS |
| Audit depth | Login events only | Field-level audit trails |
| LLM lock-in | Single provider | Provider-agnostic abstraction |
| Data portability | Proprietary format | JSON + PDF export |
We track the value. So can you.
ROI isn’t a slide we show once and forget. It’s a live dashboard you can check anytime. We measure security review time saved, reduced vendor churn, and operational reliability. These numbers scale with your team, not just your bookings.
Production-ready AI in weeks, not quarters
You never pay more than the value we create.
We price agents the way you’d price a hire.
We don’t pitch technology. We ask: how would you determine the salary of a human working in that role? Their tools, their training, the effort, the risk. We charge submissions processed, not seats sold. You pay for outcomes, not shelfware.
Hours freed, not heads replaced
We don’t think in terms of exchanging out people. We think in terms of how many hours you’re freeing up, how much more pipeline velocity your team gets, and what they can do with that capacity. The end state isn’t fewer people. It’s a team that operates at 2–2.5x with the same headcount.
Deployment cost
One-time scoped implementation fee covering discovery, system configuration and team training. 50/50 milestone-based.
Operations cost
Per-submission processing fee. Ongoing management, monitoring, and continuous tuning of agent performance.
Infrastructure
Swiss-hosted compute, storage and token usage. Scales with deal volume, not headcount.
Complexity Factor
Adjusts based on document complexity, integration requirements, and custom extraction needs.
Scoped fee, paid 50% at kickoff, 50% at go-live. Covers the team, the technology, and the deployment. Typical range: discuss during walkthrough.
- Includes buffer for scope changes and additions
- Discovery phase can be scoped independently
- Milestone payments tied to live deliverables, not timelines
You pay for agent output, not seats or licenses. Priced per unit of work completed, always a fraction of what it costs in employee time. If the agents aren’t delivering value, you don’t pay.
- Base cost: infrastructure + compute per agent-hour
- Complexity factor: deal desk approvals cost more than data hygiene tasks
- As agents mature, human oversight decreases and cost per task drops
Every factor changes over time as agents mature. More autonomy, less oversight, lower cost per transaction. You benefit from the improvement curve, not just us.
Built for your environment.
Everything runs on your infrastructure. No pipeline data leaves your systems. Zero lock-in.
Your servers, your security perimeter
Agents deploy on your cloud, your VPC, inside your security boundary. No pipeline data or deal terms are stored outside your systems.
You control the agents
You set confidence thresholds, escalation paths, and approval workflows. We build it, you run it.
Zero Infrastructure Lock-in
We don’t hold your systems hostage. Swap between Claude, GPT, or any of your internal models. Our IP is in the methodology and the team that deploys it.
Think of it like hiring an architect. We bring the expertise to design and build it right. It runs in your house, on your terms.
See the architecture that passes security reviews.
Book a 30-minute technical walkthrough. We’ll show you the infrastructure, the audit trails, and the security model.
Book a walkthroughsilverarrowAI-powered underwriting submission automation for insurance companies.